How to Order
How to Order from anenterprises
Ordering your favorite handmade products from anenterprises is easy! Follow this simple step-by-step guide to complete your purchase and have beautiful handcrafted items delivered right to your door.
Step 1: Browse Our Products
Explore our collection of handmade treasures:
- Home Decor: Vintage pillows, decorative cushion covers, Turkish Kilim textiles, and throw pillows
- Jewelry: Gemstone necklaces, cabochon bead sets, coral jewelry, serpentine pieces, and Imperial Jasper creations
- Travel Accessories: Compact pillowcases and travel-friendly items
Click on any product to view detailed descriptions, specifications, photos, and pricing.
Step 2: Select Your Product
Once you find a product you love:
- Read the full product description and specifications
- View all product photos to see details
- Check the price and any available options
- Note: Each item is handmade, so slight variations in color and appearance are natural
Step 3: Add to Cart
When you're ready to purchase:
- Click the "Add to Cart" button
- You can continue shopping and add more items
- Or proceed directly to checkout
- View your cart anytime by clicking the cart icon
Step 4: Review Your Cart
Before checking out:
- Review all items in your cart
- Verify quantities and product details
- Remove items if needed
- See your subtotal before shipping
Step 5: Proceed to Checkout
Click "Checkout" to begin the payment process:
Enter Shipping Information:
- Full name
- Complete shipping address (street, city, state/province, postal code, country)
- Phone number (for delivery contact)
- Email address (for order confirmations and tracking)
Important: Double-check your shipping address for accuracy. We cannot be responsible for orders shipped to incorrect addresses.
Step 6: Review Shipping Costs
Shipping details:
- Shipping costs are calculated based on your destination and package weight
- We ship worldwide via FedEx
- Processing time: 1-2 business days
- Transit time: 3-6 business days
- Total delivery: Approximately 4-8 business days
- Shipping cost will be displayed before you complete payment
Step 7: Complete Payment via PayPal
We accept payment exclusively through PayPal for secure transactions:
Option 1: Pay with PayPal Account
- Log in to your PayPal account
- Review your order total
- Confirm payment
Option 2: Pay as Guest (No PayPal Account Needed)
- Click "Pay with Debit or Credit Card"
- Enter your card information securely
- Complete payment without creating a PayPal account
Accepted Payment Methods via PayPal:
- Credit cards (Visa, Mastercard, American Express, Discover)
- Debit cards
- PayPal balance
Security: All payments are processed securely through PayPal's encrypted system. We never see or store your payment information.
Step 8: Order Confirmation
After completing your payment:
- You'll receive an immediate order confirmation email
- The email will include your order number and details
- Save this email for your records
- Check your spam folder if you don't see it within a few minutes
Step 9: Order Processing
What happens next:
- We receive your order and payment confirmation
- Your handmade item is carefully prepared and packaged (1-2 business days)
- Orders are processed Monday through Saturday
- Weekend orders are processed on the next business day
Step 10: Shipping Notification
Once your order ships:
- You'll receive a shipping confirmation email
- Email includes your FedEx tracking number
- Link to track your package in real-time
- Estimated delivery date
Step 11: Track Your Package
Stay updated on your delivery:
- Use your FedEx tracking number at www.fedex.com
- Or click the tracking link in your shipping confirmation email
- Monitor your package's journey from India to your door
- See real-time delivery updates
Step 12: Receive Your Order
When your package arrives:
- FedEx will deliver to your specified address
- Signature may be required depending on your location
- Inspect your package upon delivery
- If damaged, take photos immediately and contact us within 7 days
Step 13: Enjoy Your Handmade Treasure!
Your handcrafted item is ready to enjoy:
- Carefully unpack your handmade product
- Admire the craftsmanship and quality
- Follow any care instructions included
- Share your experience with us!
Need Help with Your Order?
Before Ordering:
Have questions about products, sizing, materials, or customization? Contact us before placing your order:
- Email: support.anenterprises@gmail.com
- Phone: +91 96522 73458
After Ordering:
Need to modify or cancel your order? Contact us within 24 hours:
- Include your order number
- Explain what you need changed
- We'll do our best to accommodate (if not yet shipped)
Tracking Issues:
Can't find your tracking information or package delayed? Contact us with your order number and we'll investigate.
International Orders
Ordering from outside India:
- We ship worldwide via FedEx
- Shipping costs calculated at checkout
- You are responsible for customs duties, taxes, and import fees
- Customs processing may add time to delivery
- Ensure products can be legally imported to your country
Order Policies
Returns: 30-day money-back guarantee, 7-day return window
Refunds: Processed within 5-7 business days after receiving returned items
Exchanges: Return for refund and place new order
Cancellations: Within 24 hours of order placement only
For complete details, visit our Return & Refund Policy page.
Tips for a Smooth Ordering Experience
- ✓ Double-check your shipping address before completing payment
- ✓ Provide a valid email address for order updates
- ✓ Include a phone number for delivery contact
- ✓ Read product descriptions carefully (handmade variations are normal)
- ✓ Save your order confirmation email
- ✓ Contact us with questions before ordering
- ✓ Allow 4-8 business days for delivery
- ✓ Inspect package upon delivery and report damage within 7 days
Ready to Order?
Start shopping now and discover unique handmade treasures!
Browse our collection of handcrafted home decor, gemstone jewelry, and accessories. Every purchase supports our small business and the art of traditional handcraftsmanship.
Questions? We're here to help!
Email: support.anenterprises@gmail.com
Phone: +91 96522 73458
Response time: Within 24 hours
Thank you for choosing anenterprises - where every product is made with love and care!