Terms of service

TERMS OF SERVICE

Last Updated: March 15, 2026

Welcome to anenterprises. These Terms of Service ("Terms") govern your use of our website at anenterprisesfind.myshopify.com (the "Site") and your purchase of our handmade products. By accessing or using our Site, you agree to be bound by these Terms.

AGREEMENT TO TERMS

By using our Site, placing an order, or purchasing our products, you agree to these Terms of Service and our Privacy Policy. If you do not agree to these Terms, please do not use our Site or purchase our products.

ABOUT OUR BUSINESS

Business Name: anenterprises Operated By: K venkatesan Location: C91, Palavarayan Kulakkarai, Natham, Kundrathur, Kancheepuram, Tamil Nadu 600069, India Contact Email: support.anenterprises@gmail.com Contact Phone: +91 96522 73458

We specialize in 100% handmade home decor, jewelry, and accessories. Every product is personally crafted by us with care and attention to detail.

ELIGIBILITY

You must be at least 18 years old to use our Site and make purchases. By using our Site, you represent and warrant that you are at least 18 years of age and have the legal capacity to enter into these Terms.

PRODUCTS AND SERVICES

Handmade Nature of Products:

  • All our products are 100% handmade and crafted individually
  • Each item is unique and may have slight variations in color, size, pattern, and appearance
  • Product photos are representative; actual items may vary slightly due to the handmade nature
  • Natural materials (gemstones, fabrics, etc.) may have natural variations and characteristics

Product Descriptions: We strive to provide accurate product descriptions, specifications, and images. However:

  • Colors may appear differently on different screens and devices
  • Measurements are approximate and may vary slightly
  • Natural stones and materials will have unique characteristics
  • We reserve the right to correct any errors in product descriptions or pricing

Product Availability:

  • Products are subject to availability
  • We reserve the right to limit quantities or discontinue products at any time
  • If a product becomes unavailable after you place an order, we will notify you and offer a refund or alternative

PRICING AND PAYMENT

Pricing:

  • All prices are listed in USD (United States Dollars)
  • Prices are subject to change without notice
  • We reserve the right to correct pricing errors
  • The price charged will be the price displayed at the time of purchase

Payment Method:

  • We accept payment exclusively through PayPal
  • Payment must be received before we process and ship your order
  • You are responsible for any fees charged by PayPal
  • All transactions are processed securely through PayPal's payment system

Taxes:

  • Prices do not include applicable taxes unless otherwise stated
  • You are responsible for any applicable taxes, duties, or customs fees
  • International customers may be subject to import duties and taxes

ORDERS AND ORDER ACCEPTANCE

Placing an Order:

  • When you place an order, you are making an offer to purchase our products
  • We reserve the right to accept or decline any order
  • Order confirmation does not guarantee acceptance
  • We will send you an email confirmation when your order is accepted

Order Processing:

  • Orders are processed within 1-2 business days (handling time)
  • We process orders Monday through Saturday
  • Orders placed on weekends or holidays will be processed on the next business day

Order Cancellation:

  • You may cancel your order within 24 hours of placing it by contacting us
  • Once an order has been processed and shipped, it cannot be cancelled
  • If you wish to return a shipped order, please refer to our Return and Refund Policy

SHIPPING AND DELIVERY

Shipping Provider:

  • We ship all orders worldwide via FedEx
  • Tracking information will be provided once your order ships

Shipping Times:

  • Handling Time: 1-2 business days
  • Transit Time: 3-6 business days (via FedEx)
  • Total delivery time: Approximately 4-8 business days from order placement

Shipping Costs:

  • Shipping costs are calculated at checkout based on destination and package weight
  • We are not responsible for delays caused by customs, weather, or carrier issues

International Shipping:

  • We ship worldwide
  • International customers are responsible for customs duties, taxes, and import fees
  • Delivery times may vary for international orders

Risk of Loss:

  • Risk of loss and title for products pass to you upon delivery to the shipping carrier
  • We are not responsible for lost, stolen, or damaged packages after delivery confirmation

RETURNS AND REFUNDS

Please refer to our separate Return and Refund Policy for complete details. Key points:

  • 30-day money-back guarantee
  • 7-day return window to initiate returns
  • Items must be unused and in original condition
  • Customer responsible for return shipping (unless item is defective)
  • Refunds processed within 5-7 business days after receiving returned items
  • Refunds issued to original PayPal payment method

INTELLECTUAL PROPERTY

Our Content:

  • All content on our Site, including text, images, logos, designs, and product descriptions, is owned by anenterprises or our licensors
  • You may not copy, reproduce, distribute, or create derivative works without our written permission
  • Product images and descriptions are for personal, non-commercial use only

Trademarks:

  • "anenterprises" and our logos are our trademarks
  • You may not use our trademarks without our prior written consent
  • Third-party trademarks (Disney, Rugrats, etc.) are property of their respective owners

User Content:

  • If you submit reviews, photos, or other content, you grant us a non-exclusive, royalty-free license to use that content
  • You represent that you own or have rights to any content you submit

PROHIBITED USES

You agree not to:

  • Use our Site for any unlawful purpose or in violation of these Terms
  • Attempt to gain unauthorized access to our systems or networks
  • Interfere with or disrupt the operation of our Site
  • Use automated systems (bots, scrapers) to access our Site
  • Impersonate any person or entity
  • Transmit viruses, malware, or harmful code
  • Collect or harvest information about other users
  • Use our products for resale without authorization
  • Make fraudulent purchases or use stolen payment information

DISCLAIMER OF WARRANTIES

TO THE FULLEST EXTENT PERMITTED BY LAW:

  • Our products and Site are provided "AS IS" and "AS AVAILABLE"
  • We make no warranties, express or implied, regarding our products or Site
  • We do not warrant that our Site will be uninterrupted, error-free, or secure
  • We do not warrant that product descriptions are accurate, complete, or current
  • Due to the handmade nature of our products, we cannot guarantee exact specifications

LIMITATION OF LIABILITY

TO THE FULLEST EXTENT PERMITTED BY LAW:

  • We shall not be liable for any indirect, incidental, special, consequential, or punitive damages
  • Our total liability shall not exceed the amount you paid for the product in question
  • We are not liable for delays, failures, or damages caused by events beyond our reasonable control
  • We are not liable for issues arising from misuse of products

INDEMNIFICATION

You agree to indemnify, defend, and hold harmless anenterprises, K venkatesan, and our affiliates from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from:

  • Your use of our Site or products
  • Your violation of these Terms
  • Your violation of any third-party rights
  • Any fraudulent or illegal activity

DISPUTE RESOLUTION

Governing Law: These Terms are governed by the laws of India, without regard to conflict of law principles.

Jurisdiction: Any disputes arising from these Terms or your use of our Site shall be subject to the exclusive jurisdiction of the courts in Kancheepuram, Tamil Nadu, India.

Informal Resolution: Before filing any legal claim, you agree to contact us at support.anenterprises@gmail.com to attempt to resolve the dispute informally.

MODIFICATIONS TO TERMS

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to our Site with a new "Last Updated" date. Your continued use of our Site after changes constitutes acceptance of the modified Terms.

SEVERABILITY

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

ENTIRE AGREEMENT

These Terms, together with our Privacy Policy and Return and Refund Policy, constitute the entire agreement between you and anenterprises regarding your use of our Site and purchase of our products.

WAIVER

Our failure to enforce any right or provision of these Terms shall not constitute a waiver of that right or provision.

CONTACT INFORMATION

If you have any questions about these Terms of Service, please contact us:

anenterprises Operated by: K venkatesan

Email: support.anenterprises@gmail.com Phone: +91 96522 73458

Business Address: C91, Palavarayan Kulakkarai, Natham, Kundrathur Kancheepuram, Tamil Nadu 600069 India

Business Hours: Monday - Saturday Response Time: Within 24 hours

ACKNOWLEDGMENT

By using our Site and purchasing our products, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.